Solvvy provides great self-service answers to your customers’ questions by instantly presenting relevant and specific step-by-step solutions.
Transform your support budget with an immediate reduction in case volume. This dramatic decrease in support costs makes you look like a rockstar.
Setting up Solvvy takes less than an hour with no engineering work required. Seamlessly integrate with Zendesk, ServiceCloud, or Desk.com.
Solvvy learns from all your knowledge and delivers smart solutions whenever it is needed. Past successful resolutions make Solvvy smarter every day.
Our results are immediately visible. Your personal dashboard makes it clear just how many cases are successfully resolved with Solvvy.
Solvvy intelligently detects critical customer questions with no readily available answer. Fill in the gaps by immediately reworking high quality agent responses identified by Solvvy.
Our advanced science understands the everyday language of customers. Customers ask questions in their own words and Solvvy immediately finds the right solution, more often.
With every customer interaction, our learning algorithm gets smarter and even more precise with its responses. There is no ongoing management required.
Solvvy automatically learns from successful prior resolutions. Your company’s best expertise drives continuous improvement in your self-service.